Zenora · Version 2.0 · July 2026
This Privacy Policy describes how Zenora (the "Platform"), operated by Ready2Way LLC ("we", "the Company"), collects, uses, shares and protects the personal information of people who use the Platform ("you", "the user").
This Policy applies to all information we collect through the Platform, in any country where we operate. It is drafted to comply with applicable privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), in the United States, and the General Data Protection Regulation (GDPR) in the European Union.
By using the Platform, you accept the practices described in this Policy. If you do not agree, please do not use the Platform. This Policy forms an integral part of our Terms and Conditions.
Information you provide when registering and using the Platform: your name, email address, phone number and general location (country and city). This information is necessary to create and verify your account.
Information you generate by using the Platform: your listings (descriptions, photographs, prices), the offers you place, your GEMS balance and activity, and the messages you exchange with other users through the internal chat.
Technical information collected automatically: when you use the Platform —including as a non-registered visitor— we collect minimal technical data such as your IP address, browser and device type (user agent), and session identifiers. We use this data to operate the service, maintain security, prevent fraud, and measure the display of advertising content in aggregate (for example, to avoid counting the same impression twice).
Optional profile information: you may voluntarily provide demographic and interest data (such as age range, gender, or hobbies). This data is used to personalize the content you see within the Platform —including advertising— and to produce aggregated metrics. Providing it is always voluntary and you may edit or delete it from your account.
Push notifications: if you enable push notifications, we store the technical subscription identifier generated by your browser or device, exclusively to send you those notifications. You may revoke it at any time from your device or browser settings.
We do not deliberately collect categories of sensitive information (such as health data, ethnic origin, political opinions or biometric data), nor do we ask you to provide them. We ask that you do not include sensitive information in your listings or in the chat.
We use your information solely for legitimate purposes necessary to operate the Platform: to create and manage your account; verify your identity and prevent fraud; allow you to list, offer and complete transactions; facilitate coordination between buyer and seller through the chat; manage the GEMS system; send you transactional communications (listing results, closing notices, confirmations); and maintain the security and integrity of the Platform.
Advertising personalization (first-party): we select the advertising content you see using exclusively data from your profile and your activity within the Platform. This processing is internal: no data that identifies you is sent to advertisers or third-party advertising networks.
Legal basis (for users in the European Union, under the GDPR): we process your data on the basis of performance of the contract (providing the service you request), our legitimate interest (security, fraud prevention, service improvement), your consent (where applicable, for example for promotional communications) and compliance with legal obligations.
We do not use your personal information to make automated decisions producing significant legal effects about you without human involvement.
We NEVER sell, rent or commercialize your personal information to third parties. Your data is not a product and we do not monetize it.
We NEVER share your identifiable personal information with advertisers. Our business model is based on displaying advertising content, not on selling your data. The reports we deliver to advertisers contain exclusively aggregated and anonymized metrics (for example: totals of impressions, completed views, clicks, click-through rate, and distributions by age range, gender, and interests), which do not allow you to be individually identified. We also apply minimum aggregation thresholds: when a campaign's audience is too small to guarantee anonymity, demographic breakdowns are omitted from the report.
The information shared with third parties is exclusively functional: strictly what is necessary for the Platform to operate, as detailed in Section 5. There is no other exchange of your data.
Functional service providers: we share data with technology infrastructure providers strictly necessary to operate the Platform, such as hosting services, database, file storage and transactional email delivery. These providers act solely under our instructions, under agreements that prohibit them from using your information for any purpose other than providing their service to us, and are required to protect your data.
Other users: when you complete a transaction, we share with the other party only the information necessary to coordinate delivery (the seller's username and contact email with the winning buyer). We never reveal your phone number.
Authorities and legal requirements: we may disclose information if required by law, in response to a valid request from a competent authority, or when necessary to protect the rights, safety or property of the Company, our users or third parties. In the event of a dispute between users, we may provide the chat and transaction records as documentary evidence.
There is no other way of sharing your data beyond those described in this section.
The Platform uses strictly necessary technical storage on your device (such as a session identifier) to keep you logged in and remember your basic preferences. This storage is essential for the service to function and does not require prior consent.
We currently do not use third-party advertising cookies or tracking technologies for behavioral marketing purposes.
If in the future we were to incorporate third-party analytics or advertising tools, we would update this Policy, inform you clearly, and, where required by law, request your consent and offer you the mechanisms to manage or refuse it.
Regardless of where you live, you may access your information, correct it, or request deletion of your account and associated data, subject to legal retention obligations.
If you reside in California (CCPA/CPRA), you have the right to: know what personal information we collect, use and share; request access to and deletion of that information; opt out of the sale or sharing of your personal information (we clarify that we do NOT sell or share your personal information for advertising purposes, so there is no sale to opt out of); and not to be discriminated against for exercising your rights.
If you reside in the European Union (GDPR), you have the right to: access your data; rectify it; request its erasure ("right to be forgotten"); restrict or object to its processing; request data portability; and withdraw your consent at any time where processing is based on it. You also have the right to lodge a complaint with the data protection supervisory authority in your country.
We do not discriminate against any user for exercising their privacy rights.
To exercise any of your rights, write to us at privacy@zenoramp.com stating your request and the associated account. We will verify your identity before processing the request, to protect your information.
We will respond within the timeframes established by applicable law. Exercising your rights is free of charge, except for manifestly unfounded or excessive requests, as permitted by law.
Many actions you can perform directly from your account settings, such as editing your information or managing your communication preferences.
We apply reasonable technical and organizational measures to protect your personal information against unauthorized access, use, alteration or disclosure. Passwords are stored encrypted and communication with the Platform takes place over secure connections.
No system is completely foolproof. While we work to protect your information, we cannot guarantee absolute security. We recommend you use a strong, unique password and not share your credentials with anyone.
In the event of a security breach affecting your personal data, we will act in accordance with applicable law, including notification to authorities and affected users where appropriate.
We retain your personal information while your account is active and for as long as necessary to fulfill the purposes described in this Policy.
After your account is closed, we delete or anonymize your personal information, except for information we must retain to comply with legal obligations, resolve disputes, prevent fraud or enforce our agreements. The chat records of a transaction may be retained as documentary backup for the period permitted by law.
The Platform is intended exclusively for people over 18 years of age. We do not knowingly collect personal information from minors.
If we become aware that we have collected information from a minor under 18, we will delete that information promptly. If you believe a minor has provided us with information, contact us at privacy@zenoramp.com.
The Company operates from the United States, and your information may be processed and stored in that country or in others where our functional service providers are located.
When we transfer personal data from the European Union or other jurisdictions with international transfer rules, we do so under mechanisms recognized by applicable law (such as Standard Contractual Clauses) to ensure an adequate level of protection of your information.
We may update this Privacy Policy to reflect changes in our practices or in applicable law. We will post the updated version on this page with its version date and, when changes are substantial, we will notify you through the Platform or via the registered contact methods.
Continued use of the Platform after the changes are posted constitutes acceptance of the updated Policy.
If you have questions, requests or complaints about this Policy or about the processing of your personal information, write to us at: privacy@zenoramp.com
Data controller: Ready2Way LLC, operator of Zenora.
Version 2.0 — July 2026.